FIND HELP
24/7 Help with 211
Our 211 helpline provides referrals to programs to assist with food, housing, financial assistance, utility assistance, and more. Help is available 24 hours a day, every day of the year.
Click to search the 211 online database of available services in your area. If you need any help finding resources, please dial 2-1-1 or text "help" to 211-211 for further assistance.
211 RESOURCES
3 Ways to Use 211
You can use 211 in three ways:
- Dial 2-1-1 on your phone to speak with an agent.
- Search for services in your community at SC211.org.
- Text "Help" to 211-211.
What to know when you call 211
The 211 operator will ask you a few questions to get to know your needs better and understand your eligibility for services. You can expect a calm, compassionate individual who will be responding to your requests. Be sure to have a pen and paper handy!
The operator will provide you with a list of agencies that may be able to provide assistance. This includes important details such as who to call, when to arrive and what to bring
211 Report
Reports provided by 211 show how many people are accessing services and which services are in the highest demand in the Cherokee, Spartanburg, and Union counties. This allows United Way of the Piedmont to understand emerging and ongoing needs and work with partners on ways to address needs and gaps.
211 Toolkit
For questions or additional information on 211 resources, please contact Sarah Daniel at
sdaniel@uwpiedmont.org.
Hurricane helene Resources
Impacted by Hurricane Helene and need resources? The South Carolina Office of Resilience is offering Disaster Case Management for disaster-caused needs—whether these are financial, physical, or emotional.
OTHER HELP
Community resource Coordinators
Get one-on-one assistance from a Community Resource Coordinator to help you reach financial goals and connect you to a wide range of resources available in our community.
VITA
Free tax preparation
If your household income $60,000 or less per year, you can receive free tax preparation from our IRS-certified volunteers through our Volunteer Income Tax Assistance (VITA) program during tax season.
SHARPENFAMILY
HEAlth Learning tool
Explore SharpenFamily, a free online tool and app that contains a library of over 400 modules to help you and your family improve your mental health and beyond.
Behavioral health resource guide
The Behavioral Health Resource Guide is a comprehensive list of behavioral and mental health provides in Cherokee, Spartanburg, and Union counties.
Suicide & Mental Health CRISIS LIFELINES
If you are in a crisis or contemplating suicide, contact the 988 Suicide & Crisis Lifeline or SC Department of Mental Health's mobile crisis line at 1-833-364-2274.
EUBANKS CENTER
PEER SUPPORT
The Eubanks Center is a Peer Support Living Room, a safe space in Spartanburg for individuals struggling with issues like mental illness and addition. The Living Room is staffed by peer-support specialists who provide free help to prevent crisis.
