Leading with Heart in Cherokee County
Shay Smith, Community Resource Coordinator Supervisor and Lead Coordinator for United Way of the Piedmont’s work in Cherokee County, is passionate about building relationships that help families move forward. Through her role, she works closely with local partners, organizations, and residents to strengthen community connections and expand access to critical resources. Her work reflects our commitment to collaboration, ensuring that families across Cherokee County have the support they need to thrive.
As a Lead Coordinator in Cherokee County, Shay helps bring community partners together to address local needs and move collaborative solutions forward. From supporting families with budgeting guidance and connecting them to resources, to training and leading a team of Community Resource Coordinators, her work helps advance our focus on Youth Opportunity, Financial Security, Health, and Community Resiliency.
Living and working in Cherokee County has made the impact even more meaningful for her. She gets to see firsthand partners providing food, parenting resources, shelter, and financial support.
“When we can help families connect to resources or stabilize an urgent need, it gives them the opportunity to take a breath and begin planning for their future.
Sometimes just one connection can make a family’s journey a little easier.”
"Sometimes just one connection can make a family’s journey a little easier.”
Partnerships are at the heart of Shay’s work. She recently joined the county’s Youth Violence Prevention & Intervention Task Force, collaborating with law enforcement, educators, faith leaders, and community partners to identify solutions and strengthen shared responsibility for community wellbeing. She is also working to expand tools and resources that help families achieve stability, including a budgeting resource tool and a more personalized housing resource guide to help reduce housing insecurity across Cherokee, Spartanburg, and Union counties.
Looking ahead, Shay is excited to deepen relationships across Cherokee County and continue building partnerships across our region that empower families. She shares, “I’m looking forward to greater collaboration and stronger connections with partners to help bridge gaps and support long-term stability for individuals and families in our community.”






United Way of the Piedmont Announces $1.14 Million Annual Investment in Local Programs for 2026–2028




